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Oven will not
start
Floor of the oven is
warm, even when
the oven has not
been used
“LOCKED” appears
on display
You hear an
unusual, low-tone
beep
Problem Possible Cause What to Do
A fuse in your home • Replace fuse or reset circuit breaker.
may be blown or the
circuit breaker tripped.
Power surge. • Unplug the microwave oven, then plug
it back in.
Plug not fully inserted • Make sure the 3-prong plug on the
into wall outlet. oven is fully inserted into wall outlet.
The cooktop light is • This is normal.
located below the oven
floor. When the light
is on, the heat it
produces may make the
oven floor get warm.
The control has been • Press and hold CLEAR/OFF for
locked. about 3 seconds to unlock the control.
If Something Goes Wrong
Before You Call For Service
You have tried to start
• Start over and enter a valid time
the Reminder without
of
day.
a valid time of day.
You have tried to change
• Many of the oven’s features are preset
the
power level when it is
and
cannot be changed.
not allowed.