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Safety Instructions
Operating
Instructions
Care and Cleaning
Installation
Instructions
Troubleshooting Tips
Consumer Support
Problem Possible Causes What To Do
Air conditioner The air conditioner • Make sure the air conditioner plug is pushed completely
does not start is unplugged. into the outlet.
The fuse is blown/circuit • Check the house fuse/circuit breaker box and replace
breaker is tripped. the fuse or reset the breaker.
Power failure. • The unit will automatically re-start in the settings last
used after the power is restored.
• There is a protective time delay (approximately 3 minutes)
to prevent tripping of the compressor overload. For this
reason, the unit may not start normal cooling for
3 minutes after it is turned back on.
The current interrupter • Press the RESET button located on the power cord plug.
device is tripped.
• If the RESET button will not stay engaged, discontinue
use of the air conditioner and contact a qualified service
technician.
Air conditioner does not Airflow is restricted. • Make sure there are no curtains, blinds or furniture
cool as it should blocking the front of the air conditioner.
The temp control may not • On models with touch pads: In the Cool mode, press the
be set correctly. Decrease ▼ pad.
• On models with control knobs, turn the temperature
knob to a higher number.
The air filter is dirty. •Clean the filter at least every 30 days. See the
Care and Cleaning section.
The room may have been hot. • When the air conditioner is first turned on, you need to
allow time for the room to cool down.
Cold air is escaping. • Check for open furnace floor registers and cold air returns.
• Set the air conditioner’s vent to the closed position.
Cooling coils have iced up. • See “Air conditioner freezing up” below.
Air conditioner Ice blocks the air flow and • On models with control knobs, set the mode control at
freezing up stops the air conditioner High Fan or High Cool with the Temp at 1 or 2.
from cooling the room.
•On models with touch pads, set the controls at High Fan
or High Cool and set the thermostat to a higher
temperature.
The remote control The batteries are inserted • Check the position of the batteries. They should be
is not working incorrectly. inserted in the opposite (+) and (–) direction.
The batteries may be dead. • Replace the batteries.
Water drips outside Excessively hot and • This is normal.
humid weather.
Water drips indoors The air conditioner is not •For proper water disposal, make sure the air conditioner
tilted to the outside. slants slightly from the case front to the rear.
Water collects in Moisture is removed from • This is normal for a short period in areas with little
base pan indoor air and drains into humidity; normal for a longer period in very humid areas.
rear of a cabinet where a fan
blows it against the outdoor
condenser coil.
Delay 1–24hr feature not A power outage or interruption • The unit will automatically re-start in the settings last used
working properly occurred. after the power is restored. If the Delay 1–24hr feature was
set, it will resume countdown. You may need to set a new
time if desired.
Troubleshooting Tips.