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Troubleshooting Tips
Installation Instructions Safety InstructionsOperating Instructions
Before you call for service…
12
Problem Possible Causes What To Do
Foods defrosting Temperature control •Move the control to a temperature setting.
in OFF position.
Freezer is unplugged. •Push the plug completely into the outlet.
The fuse is blown/circuit •Replace fuse or reset the breaker.
breaker is tripped.
Door/lid left open. •Check to see if package is holding door/lid open.
Too frequent or too long
door/lid openings.
Freezer temperature Temperature control •See About the operation of your freezer.
too cold set too cold.
Fast Freeze switch is in the •See About the operation of your freezer.
ON position or has run for too
long (on some models)
Moisture forms on Not unusual during •Wipe surface dry.
outside of cabinet periods of high humidity.
Interior light does No power at outlet. •Replace fuse or reset the breaker.
not work
Freezer is unplugged. •Push the plug completely into the outlet.
(on some models)
Light bulb burned out. •Replace bulb.
Door/lid won’t fully Package holding door/lid open.
close by itself
Slow starting time Built-in overload protection.
after being off
Excessive frost Door/lid left open. •Check to see if package is holding door/lid open.
buildup
Too frequent or too long
door/lid openings.
Not unusual during
periods of high humidity.
NOTE: Do not return the freezer to the store where you purchased it. The freezer is eligible for in-home service. For warranty service,
contact us at ge.com, or call 800.GE.CARES (U.S.), or 1.800.561.3344 (Canada).