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Problem Possible Causes What To Do
Loud noises (other than Silverware, bottle cap or other •Remove the splash guard* and remove the object with
those during grinding of foreign object has fallen into long-handled tongs. Replace the splash guard.*
bones and fruit pits) the disposer.
Disposer does not start Reset button has been tripped. •With the splash guard* removed, check to see if the
turntable will move freely using a broom handle. If the
turntable moves freely, replace the splash guard* and check
the reset button to see if it has been tripped. The reset
button is red and located opposite the discharge elbow,
near the bottom of the disposer. Push the button in until
it clicks and remains depressed. If the reset button has not
been tripped, check for a shorted or broken wire connecting
to the disposer. Check the electrical power switch, fuse box
or circuit breaker. If wiring and electrical components are
intact, the unit may have internal problems that require
service or replacement.
Turntable cannot rotate. •If the turntable does not turn freely, check for an object
lodged between the turntable and the grind ring. Dislodge
the object by moving the turntable with a broom handle.
Then remove the object.
If no foreign object is present, there may be internal
problems.
Disposer leaks If the leak is at the top, it may be
caused by:
1. Improper seating of sink flange
(gasket choice, putty or tightening).
2. Support ring not tightened properly.
3. Defective cushion mount.
If the leak is at the discharge elbow,
leak may be caused by improper
tightening of elbow flange screws.
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Before you call for service…
GEAppliances.com
Troubleshooting Tips
Save time and money! Review the chart on this page first
and you may not need to call for service.
Reset
Button
Serial No.
Remove
Splash Guard
Turntable
WARNING!
Before resetting, disconnect the power supply–please see SAFETY NOTE above. The overload control prevents the motor
from operating should overloading occur. This feature protects your house wiring and your disposer. When overloaded,
the motor will stop automatically.
SAFETY NOTE: Before investigating, you must disconnect the power supply.
*Batch Feed does not include splash guard.