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Safety InformationOperating InstructionsTroubleshooting TipsCustomer Service
20
Before you call for service…
Problem Possible Causes What To Do
Water standing in
This is normal •A small amount of clean
the bottom of the tub
water around the outlet on
the tub bottom at the back
of the tub keeps the water
seal lubricated.
Water won’t pump
Drain is clogged •If you have an air gap,
out of the tub
clean it.
•Check to see if your kitchen
sink is draining well. If not,
you may need a plumber.
•If the dishwasher drains into a
disposer, run disposer clear.
Suds in the tub
Correct detergent •
Use only automatic dishwasher
wasn’t used detergents to avoid sudsing.
Cascade® Automatic
Dishwashing Detergent has
been approved for use in all
GE dishwashers.
•To remove suds from the tub,
open the dishwasher and let
suds dissipate. Add 1 gallon
of cold water to the tub. Close
the door until it locks into
place. Pump out water by
pressing
START/RESET,
then
immediately press
START/RESET
again. Repeat if necessary.
Rinse agent •Always wipe up rinse agent
was spilled spills immediately.
Stained tub interior
Detergent with •Some detergents contain
colorant was used colorant (pigment or dyes)
that will discolor the tub
interior with extended use.
Check the detergent cup
for signs of any discoloration.
If cup is discolored, change to
detergent without any colorant.
Cascade® Automatic
Dishwashing Detergent has
been approved for use in all
GE dishwashers.
Some tomato-based •Use of the
RINSE ONLY
cycle
foods can stain after
adding the dish to the
load can
decrease the level of
staining.