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For long vacations or absences, set both power switches
(on the back of the dispenser) to the 0 (off) position.
1. Unplug the water dispenser.
2. Remove the water bottle.
3. Drain the water tanks (see Draining the Dispenser).
4. Dry the separator thoroughly on both the top and bottom
(see Cleaning the Separator).
After returning from vacation, make sure to sanitize the water
tanks before using the dispenser (see Cleaning and Sanitizing the
Water Tank).
Preparing for Vacation
Chilling Rate: approx. 0.5 gallons (2 liters) per hour
Heating Rate: approx. 0.8 gallons (3 liters) per hour
Capacity: 3 or 5 gallon bottle
Power Consumption: Heating: 378–441 watts
Cooling: 70–102 watts
Specifications
Problem Possible Causes What To Do
Water has poor taste Separator needs cleaning. •See Cleaning the Separator.
or odor
Unit needs to be sanitized. •See Cleaning and Sanitizing the Water Tanks.
Water not hot enough Dispenser is unplugged. •Push the plug completely into the outlet.
or cold enough
The fuse is blown/circuit •Replace house fuse or reset the house circuit breaker.
breaker is tripped. •If too many items are plugged into a single circuit, move
some items to a different circuit.
All the water in the water tank •Wait 30 minutes for water to heat or cool.
has been used.
Temperature limiter tripped. •Set the HOT and COLD power switches (on the back of the
dispenser) to the 0 (off) position. Wait five minutes; then
set the switches to the I (on) position. Wait 30 minutes for
water to heat or cool.
Water dispenser does Empty water bottle. •Replace with a new bottle of water.
not work
Mineral deposits clogging tanks. •See Care and Cleaning.
Water dispenser leaks Crack or pin hole in bottle. •Replace with a new bottle of water.
from the outside
Water dispenser is noisy Water dispenser is uneven. •Make sure the water is installed on a level floor or counter
strong enough to support it when fully loaded.
Bottle making a gurgling noise •This is normal.
as water fills the tanks.
Hot water boiling sound. •This is normal.
Dispenser or water bottle shakes •This is normal.
when the cooling system cycles off.
Particles floating in Water has high mineral content. •Find a water source with lower hardness.
water
Water in bottle is hot Water is boiling in the hot tank •Press the hot dispenser button until water flows to remove
and bubbling up into the bottle. air from the hot tank.
Foul odor in air around Hot water tank is empty or not •Press the hot dispenser button until water flows to remove
dispenser completely full. air from the hot tank.
7
Troubleshooting Tips.