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Probe has been • Insert the probe properly into the
forgotten or may not be oven wall outlet.
inserted properly into
oven outlet.
The probe is defective. • Replace the probe.
42
If Something Goes Wrong
Before You Call For Service
Oven will not
start
Floor of the oven is
warm, even when
the oven has not
been used
“LOCKED” appears
on display
You hear an
unusual, low-tone
beep
“SENSOR ERROR”
appears on display
Food amount too
large for Sensor
Reheat
“BAD PROBE” or
“PLEASE INSERT
PROBE” appears
on display
Problem Possible Cause What to Do
A fuse in your home • Replace fuse or reset circuit breaker.
may be blown or the
circuit breaker tripped.
Power surge. • Unplug the microwave oven, then plug
it back in.
Plug not fully inserted • Make sure the 3-prong plug on the
into wall outlet. oven is fully inserted into wall outlet.
Door not securely closed. • Open the door and close securely.
Heat from the cooktop • This is normal.
light may make the oven
floor get warm.
The control has been • Press and hold CLEAR/OFF for
locked. about 3 seconds to unlock the control.
You have tried to start
• Start over and enter a valid time
the Reminder without
of
day.
a valid time of day.
You have tried to change
• Many of the oven’s features are preset
the
power level when it is
and
cannot be changed.
not allowed.
When using a Sensor • Do not open door until steam is
feature, the door was sensed and time is shown counting
opened before steam down on display.
could
be detected.
Steam not detected
•
Use Time Cook to heat for more time.
in maximum amount
of time.
Sensor Reheat is for • Use Time Cook for large amounts
single servings of of food.
recommended foods.