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Questionsand Answers
Q. May I can foods and preserves on my solid disk
surface units?
A. Yes,but ody use cookware designed for canning
purposes. Check the manufacturer’s instructions
and recipes for preserving foods. Be sure canner is
flat-bottomed and fits over the center of the solid
disk surface unit. Since canning generates large
amounts of steam, be careful to avoid bums from
steam or heat. Canning should only be done on the
surface units. Follow our recommendations in the
Home Canning Tips section.
Q. Why does the solid disk surface units smoke
when I first turn it on?
A. This initial smoking is both normal and necessary.
A rust preventative is applied to each surface unit
at the factory. When the unit is turned on for the
first time, the coating will bum off the surface unit
areas. This takes approximately 5 minutes and
should be done without any cookware on the
surface unit. Otherwise, the coating will stick to
the cookware.
Q. Why is the cooktop hot to the touch?
A. More heat is transferred to the cooktop by the solid
disk surface units than by electric coil surface units
because the surface units are clamped securely to
the cooktop. This, of course, eliminates spillovers
from getting inside the cooktop chassis. The secret
to keeping the cooktop comfortably cooler is to
turn the cooktop on only after the cookware and its
contents are placed on the surface unit. More heat
will then be transferred to the cookware and the
food rather than the cooktop. The cooktop
temperature will not cause damage to the cabinets,
countertops or cookware.
Q. Why am I overcooking my food with the new
so~d disk surface units?
A. The solid disk surface units are very energy-
efflcient and retain heat much longer than the coil
surface units. Food will boil or fry 3 to 5 minutes
after the controls are turned off. We recommend
that you begin cooking at lower settings than you
have in the past and gradually increase or decrease
heat as desired. The energy savings are significant.
Q. Why does it take a long time to cook my food?
A. It doesn’t. The extra time it takes compared to the
electric coil surface unit is measured in seconds,
not minutes. These few seconds are due to the
greater mass of the unit. If the food is cooking
slowly, it is because the pots and pans are warped
or have an uneven bottom surface. If flat-bottomed
pots and pans are used, cooking performance of
the solid disk surface unit closely parallels that of
the coil surface unit with less energy consumption.
Q. Can I use special cooking equipment like an
orienti wok, on my sotid disk surface units?
A. Werecommend that you use only a flat-bottomed
wok. They are available at your local retail store.
The bottom of the wok should have the same
diameter as the surface unit to ensure proper
contact. Do not use woks that have support rings.
This type of wok will not heat on solid disk
surface units.
Q.
Whyis theporcelainfinishon my cookware
comingo~
A. If you set your solid disk surface unit on a heat
setting higher than required for the cookware
material, and let the cookware sit too long, the
cookware’s finish may smoke, crack, pop or
bum depending on the pot or pan. Also, cooking
small amounts of dry food may damage the
cookware’s finish.
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