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Before you call for service…
Troubleshooting Tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.
Problem Possible Causes What To Do
Surface units do not The surface units are • With the controls off, check to make sure the surface
work properly not plugged in solidly. unit is plugged completely into the receptacle.
The surface unit controls • Check to see the correct control is set for the surface
improperly set. unit you are using.
The drip pans are not set • With the controls off, check to make sure the drip
securely in the cooktop. pan is in the recess in the cooktop and that the
opening in the pan lines up with the receptacle.
Control signals after You forgot to enter a • Touch the BAKE pad and desired temperature or the
entering cooking time bake temperature or SELF CLEAN pad and desired clean time.
or delay start cleaning time.
Food does not bake Oven controls improperly set. • See the Using the oven section.
or roast properly
Shelf position is incorrect • See the Using the oven section.
or the shelf is not level.
Incorrect cookware or • See the Using the oven section.
cookware of improper
size being used.
Oven thermostat needs • See the Adjust the oven thermostat—Do it yourself!
adjustment. section.
Clock and timer do Plug on range is not completely • Make sure electrical plug is plugged into a live, properly
not work inserted in the electrical outlet. grounded outlet.
A fuse in your home may • Replace the fuse or reset the circuit breaker.
be blown or the circuit
breaker tripped.
Oven controls improperly set. • See the Using the clock and timer section.
Oven light does Light bulb is loose or defective. • Tighten or replace the bulb.
not work
Switch operating light • Call for service.
is broken.
Food does not Door not open to the broil stop • See the Using the oven section.
broil properly position as recommended.
Oven controls improperly set. • Make sure you touch the BROIL HI/LO pad.
Improper shelf position • See the Broiling Guide.
being used.
Cookware not suited • Use the broiling pan and grid that came with your range.
for broiling.
Aluminum foil used on the • See the Using the oven section.
the broiling pan and grid has
not been fitted properly and
slit as recommended.
In some areas the power • Preheat the broil element for 10 minutes.
(voltage) may be low.
• Broil for the longest period of time recommended in
the Broiling Guide.
Consumer Support Troubleshooting Tips Care and Cleaning Operating Instructions Safety Instructions