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Customer ServiceTroubleshooting TipsOperating InstructionsSafety Instructions
Before you call for service…
19
Troubleshooting Tips
Save time and money! Review the chart below and you
may not need to call for service.
Problem Possible Causes What To Do
Oven will not start
A fuse in your home may be •Replace fuse or reset circuit breaker.
blown or the circuit breaker
tripped.
Power surge. •Unplug the microwave oven, then plug it back in.
Plug not fully inserted into wall •Make sure the 3-prong plug on the oven is fully inserted
outlet. into wall outlet.
Door not securely closed. • Open the door and close securely.
Control panel lighted, yet
Door not securely closed. • Open the door and close securely.
oven will not start
START
pad not pressed after •Press
START.
entering cooking selection.
Another selection entered •Press
CLEAR/OFF.
already in oven and
CLEAR/OFF
pad not pressed to cancel it.
Cooking time not entered after •Make sure you have entered cooking time after pressing
pressing
TIME COOK. TIME COOK.
CLEAR/OFF
was pressed •Reset cooking program and press
START.
accidentally.
Food weight not entered after • Make sure you have entered food weight after pressing
pressing
AUTO DEFROST. AUTO DEFROST.
Food type not entered after •Make sure you have entered a food type.
pressing
SNACKS
or
COOK.
“Error” appears on display
During
Reheat
or
Popcorn
•Close the door, press
CLEAR/OFF
and begin again.
program, the door was opened
before steam could be detected.
No steam was detected by sensor •Use
Time Cook.
within 4 minutes and 10 seconds
after start of
Popcorn
program.
Things That Are Normal With Your Microwave Oven
■Steam or vapor escaping from around
the door.
■ Light reflection around door or
outer case.
■ Dimming oven light and change in
the blower sound at power levels other
than high.
■ Dull thumping sound while oven is
operating.
■ TV/radio interference might be noticed
while using the microwave. Similar to the
interference caused by other small
appliances, it does not indicate a problem
with the microwave. Plug the microwave
into a different electrical circuit, move
the radio or TV as far away from the
microwave as possible, or check the
position and signal of the TV/radio
antenna.