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Troubleshooting Tips
Consumer Support
Before you call for service…
32
Troubleshooting Tips
Save time and money! Review the charts on the following pages
first and you may not need to call for service.
Problem Possible Causes What To Do
Oven will not start A fuse in your home • Replace fuse or reset
may be blown or the circuit breaker.
circuit breaker tripped.
Power surge. • Unplug the microwave
oven, then plug it back in.
Plug not fully inserted • Make sure the 3-prong
into wall outlet. plug on the oven is fully
inserted into wall outlet.
Door not securely closed. • Open the door and close
securely.
Control panel lighted, Door not securely closed. • Open the door and close
yet oven will not start securely.
START pad not pressed • Press START.
after entering cooking
selection.
Another selection entered • Press CLEAR/OFF.
already in oven and
CLEAR/OFF pad not
pressed to cancel it.
Cooking time not entered • Make sure you have
after pressing TIME COOK.
entered cooking time
after pressing TIME COOK.
CLEAR/OFF was pressed • Reset cooking program
accidentally. and press START.
Food weight not entered • Make sure you have
after selecting Auto Defrost. entered food weight
after selecting Auto Defrost.
Food type not entered • Make sure you have
after selecting REHEAT, entered a food type.
SNACKS or COOK.
“LOC” appears in The control has been • Press and hold CLEAR/OFF
display locked. (When the control for about three seconds to
panel is locked, LOC will unlock the control.
be displayed.)
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