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Before you call for service… ge.com
Troubleshooting Tips
Save time and money! Review the charts on the following pages
first and you may not need to call for service.
Problem Possible Causes What To Do
Oven will not start A fuse in your home • Replace fuse or reset
may be blown or the circuit breaker.
circuit breaker tripped.
Power surge. • Unplug the microwave
oven, then plug it back in.
Plug not fully inserted • Make sure the 3-prong
into wall outlet. plug on the oven is fully
inserted into wall outlet.
Door not securely closed. • Open the door and close
securely.
Control panel lighted, yet Door not securely closed. • Open the door and close
oven will not start securely.
START pad not pressed • Press START.
after entering cooking
selection.
Another selection entered • Press CLEAR/OFF.
already in oven and
CLEAR/OFF pad not
pressed to cancel it.
Cooking time not entered • Make sure you have
after pressing TIME COOK.
entered cooking time
after pressing TIME COOK.
CLEAR/OFF was pressed • Reset cooking program
accidentally. and press START.
Food weight not entered • Make sure you have
after selecting Auto Defrost. entered food weight
after selecting Auto Defrost.
“SENSOR ERROR” During Popcorn, Reheat, • Close the door, press
appears on display Beverage, Potato, or CLEAR/OFF and begin again.
Vegetable program, the
door was opened before
steam could be detected.
Steam was not detected • Use Time Cook to heat
in maximum amount for more time.
of time.
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