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Safety InstructionsOperating InstructionsCare and CleaningTroubleshooting TipsCustomer Service
Before You Call For Service…
Troubleshooting Tips
Save time and money! Review the chart on this page
first and you may not need to call for service.
Problem Possible Causes What To Do
Surface units not
The surface units are • With the controls off, check to make sure the surface
functioning properly
not plugged in solidly. unit is plugged completely into the receptacle.
The surface unit • Check to see the correct control is set for the surface
controls improperly set. unit you are using.
The drip pans are not set • With the controls off, check to make sure the drip
securely in the cooktop. pan is in the recess in the cooktop and that the
opening in the pan lines up with the receptacle.
A fuse in your home may be • Replace the fuse or reset the circuit breaker.
blown or the circuit breaker
tripped.