Filter
Top Products
Oven will not
start
Floor of the oven is
warm, even when
the oven has not
been used
“LOCKED” appears
on display
You hear an
unusual, low-tone
beep
37
If Something Goes Wrong
Before You Call For Service
Problem Possible Cause What to Do
A fuse in your home may be blown • Replace fuse or reset
or the circuit breaker tripped. circuit breaker.
Power surge. • Unplug the microwave
oven, then plug it back in.
Plug not fully inserted • Make sure the 3-prong
into wall outlet. plug on the oven is fully
inserted into wall outlet.
The cooktop light is located below the • This is normal.
oven floor. When the light is on, the
heat it produces may make the oven
floor get warm.
The control has been locked. • Press and hold
CLEAR/OFF for about
3 seconds to unlock the
control.
You have tried to start the Reminder
• Start over and enter a
without a valid time of day.
valid time of
day.
You have tried to change
the
power
• Many of the oven’s
level when it is not allowed.
features are preset and
cannot be changed.
• Steam or vapor escaping
from around the door.
• Light reflection around
door or outer case.
• Dimming oven light and
change in the blower
sound at power levels
other than high.
• Dull thumping sound
while oven is operating.
• TV-radio interference
might be noticed while
using the microwave.
Similar to the interference
caused by other small
appliances, it does not
indicate a problem with
the microwave.
Plug the microwave into a
different electrical circuit,
move the radio or TV as
far away from the
microwave as possible, or
check the position and
signal of the TV/radio
antenna.
Things That
Are Normal