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If Something Goes Wrong
Before You Call For Service
Oven will not
start
Floor of the oven is
warm, even when
the oven has not
been used
“LOCKED” appears
on display
You hear an
unusual, low-tone
beep
Problem Possible Cause What to Do
A fuse in your home • Replace fuse or reset circuit breaker.
may be blown or the
circuit breaker tripped.
Power surge. • Unplug the microwave oven, then plug
it back in.
Plug not fully inserted • Make sure the 3-prong plug on the
into wall outlet. oven is fully inserted into wall outlet.
The cooktop light is • This is normal.
located below the oven
floor. When the light
is on, the heat it
produces may make the
oven floor get warm.
The control has been • Press and hold CLEAR/OFF for
locked. about 3 seconds to unlock the control.
You have tried to start
• Start over and enter a valid time
the Reminder without
of
day.
a valid time of day.
You have tried to change
• Many of the oven’s features are preset
the
power level when it is
and
cannot be changed.
not allowed.