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Consumer SupportTroubleshooting TipsOperating InstructionsSafety Instructions
Problem Possible Causes What To Do
Stained dishwasher Detergent with colorant • Some detergents contain colorant (pigment or dyes) that
parts was used will discolor the tub interior with extended use. Check
the detergent cup for signs of any discoloration. If cup is
discolored, change to detergent without any colorant.
Cascade
®
and Electrasol
®
Dishwashing Detergents have
been approved for use in all GE dishwashers.
Some tomato-based • Use of the RINSE ONLY cycle after adding the dish to the load
foods can stain can decrease the level of staining.
• GE also recommends Cascade
®
Plastic Booster
™
to help
remove these types of stains.
Dishes and flatware Low inlet water temperature • Make sure inlet water temperature is correct (see Using the
not clean dishwasher section).
Water pressure is • Turn on a faucet. Is water coming out more slowly than
temporarily low usual? If so, wait until pressure is normal before using
your dishwasher.
Air gap is clogged • Clean the air gap.
Improper rack loading • Make sure large dishware does not block the detergent
dispenser or the wash arms.
No air gap or high drain loop • Verify that you have an air gap or a high drain loop.
Spots and filming • Use Jet-Dry
®
or Cascade Rinse Aid
®
rinse agent to remove
on glasses and spots and prevent new film buildup.
flatware
• To remove stubborn spots and pre-existing film from
glassware:
1 Remove all metal utensils from the dishwasher.
2 Do not add detergent.
3 Select the COOKWARE cycle.
4 Start the dishwasher and allow to run for 18 to 22 minutes.
Dishwasher will now be in the main wash.
5 Open the door and pour 2 cups (500 ml) of white vinegar
into the bottom of the dishwasher.
6 Close the door and allow to complete the cycle. If vinegar
rinse doesn’t work: Repeat as above, except use 1/4 cup
(60 ml) of citric acid crystals instead of vinegar.
Cloudiness on Combination of soft water • This is called etching and is permanent. To prevent this
glassware and too much detergent from happening, use less detergent if you have soft water.
Wash glassware in the shortest cycle that will get them clean.
Water temperature entering • Lower the water heater temperature.
the dishwasher exceeds 150°F
Black or gray marks Aluminum utensils have • Remove marks with a mild, abrasive cleaner.
on dishes rubbed against dishes
Yellow or brown film Tea or coffee stains • Remove the stain by hand, using a solution of 1/2 cup bleach
on inside surfaces and 3 cups warm water.
CAUTION: Before cleaning interior, wait at least 20 minutes
after a cycle for the heating element to cool down. Failure to do so can
result in burns.
An overall yellow or brown • A special filter in the water supply line is the only way to
film can be caused by iron correct this problem. Contact your GE Dealer or other
deposits in water water softener company for water treatment options.
www.GEAppliances.com
Extremely hard water
Low inlet water temperature
Overloading the dishwasher
Improper loading
Old or damp powder detergent
Rinse agent dispenser empty
Too little detergent