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Consumer Support
GE Electric Cooktop Warranty.
This warranty is extended to the original purchaser and any succeeding owner for products purchased for
home use within the USA. If the product is located in an area where service by a GE Authorized Servicer is not
available, you may be responsible for a trip charge or you may be required to bring the product to an Authorized GE
Service location for service. In Alaska, the warranty excludes the cost of shipping or service calls to your home.
Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty
gives you specific legal rights, and you may also have other rights which vary from state to state. To know
what your legal rights are, consult your local or state consumer affairs office or your state’s Attorney General.
Warrantor: General Electric Company. Louisville, KY 40225
All warranty service provided by our Factory Service Centers,
or an authorized Customer Care
®
technician. To schedule
service, on-line, 24 hours a day, visit us at ge.com, or call
800.GE.CARES (800.432.2737). Please have serial number and
model number available when calling for service.
■ Service trips to your home to teach you how to use
the product.
■ Improper installation, delivery or maintenance.
■ Failure of the product if it is abused, misused,
or used for other than the intended purpose or
used commercially.
■ Damage to the glass cooktop caused by use of cleaners
other than the recommended cleaning creams and
pads.
■ Damage to the glass cooktop caused by hardened
spills of sugary materials or melted plastic that
are not cleaned according to the directions in
the Owner’s Manual.
■ Replacement of house fuses or resetting of circuit
breakers.
■ Damage to the product caused by accident, fire, floods
or acts of God.
■ Incidental or consequential damage caused by possible
defects with this appliance.
■ Damage caused after delivery.
■ Product not accessible to provide required service.
What GE Will Not Cover:
Staple your receipt here.
Proof of the original purchase
date is needed to obtain service
under the warranty.
EXCLUSION OF IMPLIED WARRANTIES—Your sole and exclusive remedy is product repair as provided in this Limited
Warranty. Any implied warranties, including the implied warranties of merchantability or fitness for a particular purpose,
are limited to one year or the shortest period allowed by law.
For The Period Of: GE Will Provide:
One Year Any part of the cooktop which fails due to a defect in materials or workmanship. During this
From the date of the limited one-year warranty, GE will also provide, free of charge, all labor and in-home service
original purchase to replace the defective part.
Five Years A replacement glass cooktop if it should crack due to thermal shock, discolor, or
From the date of the if the pattern wears off.
original purchase
A replacement radiant surface element if it should burn out.
During this limited additional four-year warranty, you will be responsible for any labor or
in-home service.
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