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BEFORE YOU CALL FOR SERVICE…
(continued)
PROBLEM POSSIBLE CAUSE
CLOCK DOES NOT WORK • Range electrical plug must be securely seated in a live power outlet. Check for
blown fuse or tripped circuit breaker.
OVEN LIGHT DOES NOT • Bulb may be loose or burned out.
COME ON
• Electrical plug must be plugged into a live power outlet.
OVEN WILL NOT WORK • Plug on the range is not completely inserted in the electrical outlet.
• Pilot(s) is (are) not lit (on standing pilot models). See the Lighting Instructions
for Standing Pilot Models in Using Your Oven.
• The circuit breaker in your house has been tripped, or a fuse has been blown.
• Oven controls not properly set.
OVEN TEMPERATURE • The OVEN CONTROL knob needs adjustment. See the Adjust the
TOO HOT OR TOO COLD Oven Thermostat—Do It Yourself section.
FOOD DOES NOT ROAST • Oven controls not properly set. See the Baking or Roasting section.
OR BAKE PROPERLY
• Shelf position is not correct.
• Incorrect cookware or cookware of improper size is being used.
• Oven thermostat needs adjustment. See the Adjust the Oven Thermostat—
Do It Yourself section.
• Aluminum foil used improperly in the oven.
• Oven bottom not securely seated in position.
FOOD DOES NOT • Oven controls not properly set. See the Broiling section.
BROIL PROPERLY
• Oven door and/or broiler drawer not closed.
• Improper shelf position being used. See the Broiling section.
• Food is being cooked on a hot pan.
• Cookware is not suited for broiling.
• Aluminum foil used on the broiler pan grid has not been fitted properly
and slit as recommended.
• Oven bottom not securely seated in position.
RAINBOW EFFECT • This is normal. It is caused by the heat treatment applied to the oven window.
IN THE OVEN WINDOW
(on some models)
STRONG ODOR • Improper air/gas ratio in oven. Adjust oven burner air shutter.
• An odor from the insulation around the oven liner is normal for the first few
times oven is used. This is temporary.
If you need more help…call, toll free:
GE Answer Center
®
800.626.2000
consumer information service