Filter
Top Products
18
Questions?
Use this
problem
solver
PROBLEM POSSIBLE CAUSE WHAT TO DO
Yellow or brown film Tea or coffee stains • Remove the stain by hand, using a solution
on inside surfaces of 1/2 cup bleach and 3 cups warm water.
CAUTION: Before cleaning
interior, wait at least 20 minutes after a
cycle for the heating element to cool
down. Failure to do so can result in burns.
An overall yellow or brown • A special filter in the water supply line is
film can be caused by iron the only way to correct this problem.
deposits in water Contact your GE dealer or a water softener
company
White film on inside Hard water minerals • GE recommends Jet Dry
®
Dishwasher
surfaces Cleaner to help remove some hard water
and mineral stains.
• For extreme staining, clean the interior by
applying dishwasher detergent to a damp
sponge. Wear rubber gloves. DO NOT use
any type of cleanser other than those
recommended or dishwasher detergent
because it may cause foaming or sudsing.
Cascade
®
, Cascade Complete
®
and
Electrasol
®
Automatic Dishwashing
Detergents have been approved for
use in all Monogram Dishwashers.
Dishes don’t dry Low inlet water • Make sure inlet water temperature is
temperature correct (see Using the Dishwasher
section).
• Select ADDED HEAT.
• Select HEATED DRY.
Rinse agent dispenser is • Check the rinse agent dispenser.
empty
Dishwasher won’t run Fuse is blown, or the • Replace fuse or reset circuit breaker.
circuit breaker tripped Remove any other appliances from the
circuit.
• Try resetting the START/RESET pad.
Wall switch • Check for a wall switch that the dishwasher
(some installations) is in might be connected to. A wall switch is
the “off” position required by electrical codes in some
localities. Turn the switch “on” if it is “off.”
Steam This is normal • Steam comes through the vent on the
bottom of the door during drying and
when water is being pumped out.
Sanitized light does not The door was opened and • Do not interrupt the cycle anytime during
illuminate at the end of the cycle was interrupted or after main wash.
the cycle (Anti-Bacteria during or after the main
cycle only) wash portion
The incoming water • Raise the water heater temperature to
was too low 120°F (49°C).
Before You Call For Service
Dishwasher