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PROBLEM POSSIBLE CAUSE WHAT TO DO
Dishwasher won’t start Door not properly closed •
Press door until it clicks shut
.
Door opened during cycle • Re-latch door. Wait a few minutes.
when water is hot Dishwasher will restart automatically.
Child Lockout mode is • Press and hold desired button for two
selected seconds. See Child Lockout mode section
for models ZBD6400, ZBD6500, ZBD6700,
ZBD6900, ZBD7000 and ZBD7100.
Power supply not • Check dishwasher is plugged in and switch
connected is on.
Door not properly closed • Press door until it clicks shut.
Dishwasher is paused • To restart the wash cycle, press the
selected wash button.
Water supply valve •
Open water supply valve.
turned off
Program taking too Low inlet water •
Run tap until water is hot prior to starting
long or not advancing temperature
dishwasher cycle.
properly • Allow time to heat water (up to one hour).
• Check inlet water temperature.
• Connect to hot water supply.
Outlet blocked •
Check garbage disposal and air gap for
blockage.
•
Check outlet hose for kinks and sharp
bends.
Dishwasher continues Faulty fill valve •
First, turn off water supply valve; then turn
to drain indefinitely
off circuit breaker and call for service.
Yellow color on dishes Water has iron or other •
A special filter in the water supply line
and glassware mineral content is the only way to correct this problem.
Contact a water softener company.
White film on glasses, Hard water •
Try progressively increasing the Rinse Aid
tea, and coffee stains setting to 6. See the Rinse Agent section.
Repeated use of SANI •
Discontinue use of SANI option.
Brown spots or pitting Consistently low water •
Check operating water level is between
of stainless steel and level in dishwasher the MIN. and MAX. indicators on lower
tarnishing of silver spray arm support tower. See Care and
Cleaning section.
Electrolysis following •
Wash scratched or worn pieces by hand.
contact with other metals Polish silverware with a silver-plate cleaner.
Detergent thrown over the •
Load detergent properly. See Using the
cutlery or saucepans Dishwasher section.
Light goes out •
Call for service.
All cycle status
indicators flashing or
beeping every 30
seconds (on ZBD6400,
ZBD6500, ZBD6700,
ZBD6900, ZBD7000
and ZBD7100)
Motor starts but
water doesn’t enter
dishwasher (flashing
CHINA CRYSTAL or
LIGHT WASH light)
(on models ZBD6400,
ZBD6500, ZBD6700,
ZBD6900, ZBD7000
and ZBD7100)
Water does not empty
out of dishwasher
(flashing RINSE
ONLY or SANI WASH
light) (on models
ZBD6400, ZBD6500,
ZBD6700, ZBD6900,
ZBD7000 and
ZBD7100)