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Before You Call For Service
Dishwasher
Questions?
Use this
problem
solver
PROBLEM POSSIBLE CAUSE WHAT TO DO
Dishwasher won’t start Door not properly closed •Press door until it clicks shut.
Power supply not •Check dishwasher is plugged in and
connected. switch is on.
Child Lockout mode is •Press and hold desired button for two
selected seconds. See Child Lockout mode section
for models ZBD5700 and ZBD5900.
Door opened during •
Relatch door. Wait a few minutes,
cycle when water is hot
dishwasher will restart
automatically.
Timer not set to start of •
Turn to Cycle Selection starting position
wash cycle and Option dial to desired position.
Dishwasher is paused •
To restart the wash, press the selected
wash
button.
Door not properly closed •
Press door until it clicks shut.
Flashing SUPER WASH
Inlet water temperature •
Reduce hot water inlet temperature to
light
(on models is greater than 175°F. below 150°F.
ZBD5700 and ZBD5900)
Motor starts but water Water supply valve •
Check water supply valve.
doesn’t enter dishwasher turned off
(Flashing FAST WASH)
(on models ZBD5700
and ZBD5900)
Low inlet water •
Allow time to heat water (up to one hour).
temperature
•Check inlet water temperature.
•Connect to hot water supply.
Water does not empty Outlet blocked •Check outlet hose for kinks and sharp
out of dishwasher bends.
(Flashing RINSE light) •
Check and clean the drain pump filter.
(on models ZBD5700
and ZBD5900)
•Check sink trap, garbage disposal and air
gap for blockage.
Dishwasher continues to Incorrect fill level or •Check fill level. See Water Fill Level
drain (Flashing temp fill time section.
light) (on models •
Call for service.
ZBD5700 and ZBD5900)
Yellow color on dishes Water has iron or other •A special filter in the water supply line
and glassware mineral content is the only way to correct this problem.
Contact a water softener company.
All Cycle Status
Indicators flashing
or beeping every 30
seconds (on models
ZBD5700 and ZBD5900)
Program taking too
long or not advancing
properly (Flashing
NORMAL WASH light)
(on models ZBD5700
and ZBD5900)