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Consumer Services
Icemaker
With the purchase of your new Monogram appliance, receive the
assurance that if you ever need information or assistance from
GE, we’ll be there. All you have to do is call!
GE Answer Center
®
In the USA:
800.626.2000
Whatever your question about any Monogram major appliance, GE Answer Center
®
information service is available to help. Your call—and your question—will be answered
promptly and courteously. And you can call any time. GE Answer Center
®
service is open
24 hours a day, Monday through Saturday.
OR
Visit our Website at: monogram.com
In Canada, call 1.800.561.3344.
In-Home Repair
Service
In the USA:
800.444.1845
In Canada:
1.800.561.3344
If your Monogram appliance should ever require service, you can depend on Monogram
Preferred Service. Simply call 800.444.1845, where our Monogram Preferred Service Specialists
are available 7 a.m. - 10 p.m. ET Monday through Friday and 8 a.m. - 6 p.m. ET Saturday and
Sunday to coordinate your service appointment. In Canada: Monday to Friday, 7:00 a.m. to
8:00 p.m. and Saturday, 8:00 a.m. to 5:00 p.m. EDST.
Service Contracts
In the USA:
800.626.2224
In Canada:
1.800.561.3344
You can have the secure feeling that GE Consumer Service will still be there after your
warranty expires. Purchase a GE contract while your warranty is still in effect and you’ll receive
a substantial discount. With a multiple-year contract, you’re assured of future service at
today’s prices.
Parts and
Accessories
In the USA:
800.626.2002
In Canada:
1.800.561.3344
Individuals qualified to service their own appliances can have parts or accessories sent directly
to their home. The GE parts system provides access to over 47,000 parts…and all GE Genuine
Renewal Parts are fully warranted. VISA, MasterCard and Discover cards are accepted.
Visit www.geappliances.com
User maintenance instructions contained in this manual cover procedures intended to be
performed by any user. Other servicing generally should be referred to qualified service
personnel. Caution must be exercised, since improper servicing may cause unsafe operation.
For Customers With
Special Needs…
In the USA:
800.626.2000
GE offers Braille controls for a variety of GE appliances, and a brochure
to assist in planning a barrier-free kitchen for persons with limited
mobility.
Consumers with impaired hearing or speech who have access
to a
TDD or a conventional teletypewriter may call 800.TDD.GEAC
(800.833.4322) to request information or service.