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Consumer Services
Wine Reserve
With the purchase of your new Monogram appliance, receive the
assurance that if you ever need information or assistance from
GE, we will be there. All you have to do is call—toll-free!
GE Answer
Center
®
In the USA:
800.626.2000
Whatever your question about any Monogram major appliance, GE Answer Center
®
information service is available to help. Your call—and your question—will be answered
promptly and courteously. And you can call any time. GE Answer Center
®
service is open
24 hours a day, Monday through Saturday.
OR
Visit our Website at: monogram.com
In Canada, call 1.800.561.3344.
In-Home
Repair
Service
In the USA:
800.444.1845
In Canada:
1.800.561.3344
A GE consumer service professional will provide expert repair service, scheduled at a time that’s
convenient for you. Many GE Consumer Service company-operated locations offer you service
today or tomorrow, or at your convenience (7:00 a.m. to 10:00 p.m. weekdays, 8:00 a.m. to 6:00 p.m.
Saturday and Sunday). Our factory-trained technicians know your appliance inside and out—so most
repairs can be handled in just one visit. In Canada: Monday to Friday, 7:00 a.m. to 8:00 p.m. and
Saturday, 8:00 a.m. to 5:00 p.m. EDST.
For
Customers
With Special
Needs…
In the USA:
800.626.2000
GE offers Braille controls for a variety of GE appliances, and a brochure to
assist in planning a barrier-free kitchen for persons with limited mobility.
Consumers with impaired hearing or speech who have access to a
TDD or
a conventional teletypewriter may call 800.TDD.GEAC (800.833.4322)
to request information or service.
Service
Contracts
In the USA:
800.626.2224
In Canada:
1.800.561.3344
You can have the secure feeling that GE Consumer Service will still be there after your warranty
expires. Purchase a GE contract while your warranty is still in effect and you’ll receive a substantial
discount. With a multiple-year contract, you are assured of future service at today’s prices.
Parts and
Accessories
In the USA:
800.626.2002
In Canada:
1.800.561.3344
Individuals qualified to service their own appliances can have parts or accessories sent directly
to their home. The GE parts system provides access to over 47,000 parts…and all GE Genuine Renewal
Parts are fully warranted. VISA, MasterCard and Discover cards are accepted.
User maintenance instructions contained in this manual cover procedures intended to be
performed by any user. Other servicing generally should be referred to qualified service
personnel. Caution must be exercised, since improper servicing may cause unsafe operation.