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The Problem Solver
Professional Range Hood
Questions?
Use this
problem
solver!
PROBLEM POSSIBLE CAUSE
FAN AND LIGHTS DO • The hood was never electrically connected by the installer/
NOT OPERATE WHEN electrician/builder. Call the electrician/installer/builder to
THE SWITCHES ARE complete the the installation. This is not covered by warranty.
TURNED ON
• A fuse may be blown or a circuit breaker tripped. Replace the fuse
or reset the circuit breaker.
THE BLOWER DOES • The blower motor wire harness was not connected or was not
NOT WORK BUT THE connected properly by the installer/electrician/builder to its mating
LIGHTS DO connector located inside the hood on the top surface, to the left of
the blower assembly.
1. Switch power off at service panel and lock the service
disconnecting means to prevent power from being switched on
accidentally. When the service disconnecting means cannot be
locked, securely fasten a prominent warning device, such as
a tag, to the service panel.
2. Remove the filters and locate the blower wire harness connector.
Is it plugged into its mating connector?
3. If no, plug the blower motor connector into its mating connector
on the top of the hood. Switch the power back on. Check to see if
the fan now works.
4. If no, check the circuit breaker/fuse. If it is blown/tripped,
replace/reset it. Does the blower work now? If no, call GE for
service.
THE BLOWER FAILS • Many factors could be the root cause for reduced air-flow.
TO EXHAUST THE 1. Installation could be the problem: Your hood was designed to
SMOKE/STEAM/ meet specific ducting requirements. If your duct length exceeds
ODORS ADEQUATELY the manufacturer's requirements, hood performance will suffer.
Air-flow will also be reduced if the house duct work is too small
or there are too many elbows in the system. Contact your installer
or builder.
2. Obstruction in duct work could be the problem:
Make sure
nothing is blocking the vent (bird nests or kinks in the duct work).
3. Damper blade may not be opening. Make sure the tape is
removed from the damper blades and that it swings open freely.
4. Damper blade on Wall or Roof Cap may not be opening. Contact
your builder so they can make sure the damper swings open freely.
5. Dirty filters/baffles - Make sure filters (and all hood surfaces) are
kept clean of grease and dirt.
6. Check to be sure the filter is clean: If replacing the filter does not
correct the problem, call for service.
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