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11
Care and Cleaning
This product contains no user serviceable parts. Refer service to qualified service
personnel.
CLEANING
1. Before cleaning, unplug grill from wall outlet and allow to cool.
Important: Heating elements will continue to be ON until the On/Off (I/O) button is
pressed or the appliance is unplugged.
2. Place drip tray under front of grill (see illustration D). Use plastic spatula to scrape
off any excess fat and food particles left on the grill plates; runoff will drip into the
drip tray. Wipe plates dry with a paper towel or sponge to avoid grease dripping onto
your counter when plates are removed.
3. Remove plates as instructed in HOW TO USE (see illustrations B and C). To clean grill
plates, wash in warm, soapy water; dry thoroughly with a paper towel.
4. Empty drip tray and wash in warm, soapy water; dry thoroughly with a paper towel.
5. Reinstall grill plates (see illustrations B and C), making sure they are securely
attached to grill body.
Note: Removable grill plates are also dishwasher-safe. If washing grill plates in a
dishwasher, wipe uncoated side with a dry towel to prevent discoloration. Dishwasher
detergent may cause oxidation on uncoated side of grill plate. This is not harmful and
can be wiped off with a damp towel.
6. To remove stubborn buildup, use a nylon or nonmetallic scrubbing pad to clean the
grill plates.
Important: Do not use metallic scrubbing pads, steel wool or any abrasive cleaners to
clean any part of your grill; use only nylon or nonmetallic scrubbing pads.
7. To clean the grill cover, wipe with a warm, wet sponge and dry with a soft, dry cloth.
Important: Do not immerse body of grill in water or any other liquid.
8. Any servicing requiring disassembly other than the above cleaning must be
preformed by a qualified electrician.
Caution: Make sure to hold grill cover by the handle while cleaning to prevent
accidental closing and injury.
STORAGE
• Always make sure grill is clean and dry before storing.
• Be sure locking side latches are fully closed and locked before storing grill. This
allows you to store the grill vertically.
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE SOLUTION
Finish on grill plates is
scratched or has cut
marks.
Metal utensils have
been used.
Always use silicone,
heatproof plastic or wood
utensils to avoid scratching
nonstick surface of grill
plates. Never use metal
spatulas, skewers, tongs,
forks or knives.
The indicator light turns
on and off.
The heating elements
are cycling.
This is normal. The light
comes on when the grill is
plugged in and off once the
set temperature is reached.
However, it will cycle on
and off to indicate the
correct temperature is being
maintained.
Grill marks on food are
very light. The food looks
steamed.
Grill was not fully
preheated before use.
Always preheat grill at least
5 minutes before cooking any
foods.
There is food buildup on
grill plates.
Grill not properly
cleaned after use.
Use nylon scrubbing pad and
hot, soapy water to clean grill
plates. Do not use steel wool
scrubbing pads or abrasive
cleaners to clean grill.
Food is dry and burnt. Food is overcooked. Since grill is cooking from
both sides, food is cooked
much faster than in a skillet or
under a broiler. Use GRILLING
CHART as a guide and check
food at lowest time stated on
chart.
Grill does not turn on. Grill is not plugged in. Check to be sure appliance
is plugged into working outlet
and On/Off (I/O) button is in
the ON (I) position.
Grill plate has white spots
on it.
The water from cleaning
has dried on the surface
of the grill plates.
Dry grill plates immediately
after washing.