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TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE SOLUTION
Finish on grill plates has
cut marks.
Metal utensils have
been used.
Always use silicone,
use heatproof plastic,
nylon or wood utensils
to avoid scratching
nonstick surface of grill
plates. Never use metal
skewers, tongs, forks or
knives.
Grill marks on food are
very light.
Grill was not fully
preheated before use.
Always preheat grill at
least 5 minutes before
cooking any foods.
There is food buildup on
grill plates.
Grill not properly
cleaned after use.
Use nylon scrubbing
pad and hot, soapy
water to clean grill
plates. Do not use steel
wool scrubbing pads
or abrasive cleaners to
clean grill.
Food is dry and burnt. Food is overcooked. Because grill is cooking
from both sides, food
is cooked much faster
than in a skillet or under
a broiler. Use suggested
GRILLING CHART as a
guide and check food
at lowest time stated on
chart.
Grill does not turn on. Grill is not plugged in. Check to be sure
appliance is plugged
into working outlet.
Grill plate has white
spots on it.
The water from cleaning
has dried on the surface
of the grill plates.
Dry grill plates
immediately after
washing.
Care and Cleaning
CLEANING
Caution: To avoid accidental burns, allow grill to cool thoroughly before cleaning.
1. Before cleaning, unplug grill from wall outlet and allow to cool.
Important: Heat continues to be ON until grill is unplugged.
2. Place drip tray under front of grill. Use plastic spatula to scrape off any excess
fat and food particles left on the grill plates; runoff will drip into the drip tray.
3. Use a warm, soapy sponge to wipe plates clean, then rinse sponge and wipe
again to remove any soapy residue. Dry thoroughly with an absorbent paper
towel.
4. Empty drip tray and wash in warm, soapy water; dry thoroughly with a paper
towel.
5. To remove stubborn buildup, use a nylon or nonmetallic scrubbing pad to clean
the grill plates.
Important: Do not use metallic scrubbing pads, steel wool or any abrasive
cleaners to clean any part of your grill; use only nylon or nonmetallic scrubbing
pads.
6. To clean the grill cover, wipe with a warm, wet sponge and dry with a soft, dry
cloth.
Important: Do not immerse body of grill in water or any other liquid.
7. Any servicing requiring disassembly other than the above cleaning must be
preformed by a qualified electrician.
Caution: Make sure to hold grill cover by the handle while cleaning to prevent
accidental closing and injury.
STORAGE
• Always make sure grill is clean and dry before storing.