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Before calling for services, check the following points to see if you
can solve the problem yourself.
Problem Possible cause
The appliance doesn't work.
The illuminating light
doesn't work.
Unusual noise
The compressor works
continuously or the inner
temperature is not low
enough.
Foods are dried.
There is ice in the
refrigerated food.
Unpleasant smell
The bulb is broken.
The appliance is not plugged in.
The temperature regulator is set at '0'.
Not plugged in.
Voltage is too low.
The temperature regulator is set at '0'.
The appliance doesn't stand level.
The appliance is placed so near the wall that some part
of it rubs against the wall.
Initial start-up
Large amounts of foods are stored in the appliance.
The door is opened frequently.
The temperature regulator is not properly set.
The appliance is exposed to direct sunlight or a
heating vent.
Poor ventilation. The ventilating grille is blocked or the
condenser needs to be cleaned.
Foods are not well covered or packed.
Foods with strong smell are not well covered or packed.
Foods get deteriorated.
Interior needs cleaning.
The door is not well closed.
The door is frequently opened or opened for a long time.
It's normal that there is ice in the food package.
Troubleshooting
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