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In order to receive immediate help, make sure you have
ready the following essential data to identify your
appliance:
Brand of appliance
Model / Type
Kind of trouble
Date of purchase
Purchased from whom?
17 Guarantee
Please note the general guarantee terms and the
guarantee period are stated in the attached guarantee
card.
If the appliance documentation does not include a
guarantee card, please contact your dealer.
18 What is when............
a) No function (appliance not running)
Attention!
In the event of problems or of a power failure, the
insulation of the appliance walls provides 10 to 12
hours storage time after the beginning of such failures.
Considerably more time is available in specially
insulated appliances. Ask your dealer what is the
suitable
“storage time after problems”
for your
appliance.
If it takes longer to eliminate a problem, the frozen food
in the appliance begins to defrost. Therefore, take
prompt action to eliminate the problem and, if
necessary, shift frozen food into another appliance
(possibly neighbour).
b) Appliance not cooling sufficiently
Freezing process too long
Compressor operating too often
Possible causes/Remedies:
Did you have the appliance t stand for at least 2
hours before switching it on? (stabilise the
refrigerant flow-circuit). See
: “Start-up”.
If not: unplug when the chest is closed, lift the chest for
a brief moment and then put it back down to its original
position. After 2 hours put the plug back in. Do not open
the chest during this period and a further 12 hours
afterwards, i.e. until the red light goes off.
Is the plug in good condition and is it properly
plugged into the socket?
Is the socket under current?
(if necessary, test by connecting a small appliance such
as a hand-mixer, etc.).
The lid of the appliance does not close properly.
The seal does not firmly press.
Test: place a piece of writing paper between the seal
and the edge of the chest, and close the lid. It should
be difficult to pull out the paper from any side. If you
can pull out the paper without any resistance from one
ore more sides, notify your after-sales service centre.
Heavy ice formation on the inner walls.
(see “cleaning and maintenance”)
Instruction for use
The appliance is exposed to direct sunlight or is
installed near a heat source (oven, radiator, etc.)
Protect the appliance against direct sunlight; check the
distance to the heat source; place isolating (see “
Installation (Choice of position for installation”)
The filling of food does not correspond with the
excess freezing capacity of your appliance (see
rating plate: XXkg/24h), or you did fill in too warm
food
(see:
” Refilling of fresh food”
).
The manufacturer works constantly at the further
development of all products. Please therefore bear this
in mind as the form, set up and technology are subject
to change, without prior notice.
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