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Maintenance
TROUBLESHOOTING
Check your problem by using the chart below and try the solutions for each problem. If the
microwave oven still does not work properly, contact the nearest authorized service center.
TROUBLE POSSIBLE CAUSE POSSIBLE REMEDY
Oven will not
start
a. Electrical cord for oven is not
plugged in.
b. Door is open.
c. Incorrect operation is set.
a. Plug into the outlet.
b. Close the door and try again.
c. Check instructions.
Arching or
sparking
a. Materials to be avoided in
microwave oven are being used.
b. Oven is being operated empty.
c. Spilled food remains in the cavity.
a. Use microwave-safe
cookware only.
b. Do not operate with oven empty.
c. Clean cavity with wet towel.
Unevenly
cooked
foods
a. Materials to be avoided in
microwave oven are used.
b. Food is not defrosted completely.
c. Cooking time, power level is
not suitable.
d. Food is not turned or stirred.
a. Use microwave-safe
cookware only.
b. Completely defrost food.
c. Use correct cooking time,
power level.
d. Turn or stir food.
Overcooked
foods
Cooking time, power level is not
suitable.
Use correct cooking time,
power level.
Undercooked
foods
a. Materials to be avoided in
microwave oven are used.
b. Food is not defrosted completely.
c. Oven ventilation ports are
restricted.
d. Cooking time, power level is
not suitable.
a. Use microwave-safe
cookware only.
b. Completely defrost food.
c. Check to see that oven
ventilation ports are not
restricted.
d. Use correct cooking time,
power level.
Improper
defrosting
a. Materials to be avoided in
microwave oven are used.
b. Cooking time, power level
is not suitable.
c. Food is not turned or stirred.
a. Use microwave-safe
cookware only.
b. Use correct cooking time,
power level.
c. Turn or stir food.