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After-sales service
1. Warranty Certificate: If consultation or technical assistance is needed,
please provide the local authorized service agent with the Warranty
Certificate and the purchase invoice.
2. The one-year free maintenance shall be provided for operation of the
appliance and three-year free maintenance shall be provided for main
accessories and parts of the appliance (started from the date of the
purchase)
Warranty
* Defrost stuck on the auger due to
operation interruption,
temperature variation or high
voltage. Empty, clean and dry the
cubed ice tray before replacing it
to the dispenser.
Dispenser blockage
* Cubed ice blockage between ice
maker and cubed ice tray. Remove the
cubed ices.
* Cubed ices get stuck. Operate the
dispenser regularly.
* Foreign cubed ices are used in the dispenser. Only cubed ices produced by this
icemaker can be used for the dispenser.
Dispenser does not supply water.
* Water supply valve is not turned on.
Turn of the water supply valve.
* Refrigerator or freezer compartment
door is not closed. Close all the doors
of the appliance.