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TROUBLESHOOTING
Check your problem by using the chart below and try the solutions for each
problem. If the microwave oven still does not work properly, contact Haier
customer service center or the nearest authorized service center.
Oven will not start a. Electrical cord for oven is not
plugged in.
b. Door is open.
c. Wrong operation is set.
a. Plug into the outlet.
b. Close the door and try
again.
c. Check instructions.
Arcing or
sparkling
a. Materials to be avoided in
microwave oven were used.
b. The oven is operated when empty.
c. Spilled food remains in the cavity.
a. Use microwave-safe
cookware only.
b. Do not operate with oven
empty.
c. Clean cavity with wet towel.
Unevenly cooked
foods
a. Materials to be avoided in
microwave oven were used.
b. Food is not defrosted
completely.
c. Cooking time, power level is not
suitable.
d. Food is not turned or stirred.
a. Use microwave-safe
cookware only.
b. Completely defrost food.
c. Use correct cooking time,
power level.
d. Turn or stir food.
Overcooked foods Cooking time, power level is not
suitable.
Use correct cooking time and
power level.
Undercooked foods a. Materials to be avoided in
microwave oven were used.
b. Food is not defrosted completely.
c. Oven ventilation ports are restricted.
d. Cooking time, power level is not
suitable.
a. Use microwave-safe
cookware only.
b. Completely defrost food.
c. Check to see that oven
ventilation ports are not
restricted.
d. Use correct cooking time
and power level.
Improper
defrosting
a. Materials to be avoided in
microwave oven were used.
b. Cooking time, power level is not
suitable.
c. Food is not turned or stirred.
a. Use microwave-safe
cookware only.
b. Use correct cooking time
and power level.
c. Turn or stir food.
TROUBLE POSSIBLE CAUSE
POSSIBLE REMEDY
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