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KNPK
TROUBLESHOOTING AND MAINTENANCE SERVICE
1) Shut off the power, make a check and take measures as described in the follows:
Under following situation
Possible causesDisorder Trouble shooting
No action at all
* Power failure.
* The fuse in the inhouse switch box is burned.
* The power plug is not inserted firmly.
* The power switch is at "off" position.
* The lock is at "open" position.
* Program selecting keys are pressed.
* Take actions according to the above-
mentioned measures in case power failure.
* Change fuse.
* Insert the plug completely.
* Set the switch at"on"position.
* Set the lock at "close"position.
* Press to confirm.
Abnormal
sounds
* The dishwasher is tilted.
* Chopsticks might block the sprayer.
* The sound of spraying water striking the
washing box is not abnormal.
* Level the unit.
* Pearrange them.
Water leaks
at the door
* Foreign substance is jammed between the
door and the washing box.
* Remove it and adjust it.
No water is
drained out
* The draining hose is sunk.
* Ice up.
* The middle part or the end of the draining
hose is protruded too high.
* It is not abnormal that little water remains in
the washing box after operation.
* Make it to normal condition.
* Do as mentioned above for "ice up".
* The protruding partsshould be less than
10cm.
2) Make a test run after faults have been eliminated.
3) When the above phenomena appear again, take off the plug and contact one of the maintenance departments.
Questions and answers
When you have any questions or the product has any abnormal phenomena, please
contact our maintenance department or the nearby after-sales service center for
consultation or service.
When you ask for service, please give us your name,address, telephone number, name and type of the
product. Describe the fault correctly. We will serve you as soon as possible.