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Most questions you may have about your new Coffeemaker can be easily
answered. This handy guide lists some common Coffeemaker problems and tells
you how to correct them. If you need further assistance, please call our toll-free
customer assistance number listed on the front cover of this booklet and found
on the back of the Coffeemaker.
Doesn’t brew or
won’t heat.
Filter Basket or
Pause ’N Serve
overflows.
To Correct Problem
Longer than
normal brew time.
Problem
• Check to be sure power cord is firmly plugged into a
live power outlet.
• The Automatic Shutoff feature turns the Coffeemaker
off two hours after making the coffee. Turn Coffeemaker
OFF then back ON.
• For clock models, if power has been interrupted the
automatic brew time must be reset.
• Excessive amounts of ground coffee will clog the fil-
ter basket. One level tablespoon of ground coffee per
cup is recommended.
• Make sure coffee is not ground too finely. This will
clog the filter. Permanent filters are more likely to
clog than paper filters.
• Be sure to use a good quality cupcake or basket-
style filter. The sides of the filter should be upright
against side of Filter Basket to avoid filter collapsing.
• When using Pause ’N Serve, hot water continues to
flow into Filter Basket and may overflow if Carafe is
not returned to Keep-Hot Plate within 20 seconds.
•
Make sure that Carafe is fully seated on the Keep-Hot
Plate.
• Mineral deposits can build up in the pump of your
Coffeemaker. Periodic cleaning of the inside of your
Coffeemaker is recommended. More frequent cleaning
may be necessary, depending upon the hardness of
your water. See “Cleaning” for more information.
NOTE: Do not disassemble the unit.
Troubleshooting
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