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Troubleshooting
Most questions you may have about your new coffeemaker can be easily
answered. This handy guide lists some common coffeemaker problems and tells
you how to correct them. If you need further assistance, please call our toll-free
customer assistance
number listed on the front cover of this booklet and found on the
back of the coffeemaker.
Doesn’t brew or
won’t heat.
Filter Basket or
Pause ’N Serve
overflows.
To Correct Problem
Longer than
normal brew time.
Problem
• Check to be sure power cord is firmly plugged into a
live power outlet.
• The Automatic Shutoff feature turns the coffeemaker
off two hours after making the coffee. Turn coffeemaker
OFF then back to ON.
• For clock models, if power has been interrupted the
automatic brew time must be reset.
• Excessive amounts of ground coffee will clog the fil-
ter basket. One level tablespoon of ground coffee per
cup is recommended.
• Make sure coffee is not ground too finely. This will
clog the filter. Permanent filters are more likely to clog
than paper filters.
• Be sure to use a good quality cupcake or basket
style filter. The sides of the filter should be upright
against side of filter basket to avoid filter collapsing.
• When using Pause ’N Serve, hot water continues to
flow into the filter basket and may overflow if the
carafe is not returned to the Keep-Hot Plate within 20
seconds.
•
Make sure that carafe is fully seated on the Keep-Hot
Plate.
• Filter basket must be securely closed.
• Mineral deposits can build up in the pump of your
coffeemaker. Periodic cleaning of the inside of your
coffeemaker is recommended. More frequent cleaning
may be necessary, depending upon the hardness of
your water. See “Cleaning instructions.”
• If using the removable reservoir, make sure it is firmly
seated in coffeemaker’s reservoir.
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