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Troubleshooting
POTENTIAL PROBLEM
Leaks from coffee tank.
Coffee tastes bad.
Coffee not brewing/
coffee stops brewing/
unit will not turn on.
Coffee brews slowly/
coffee overflows basket.
PROBABLE CAUSE
• Coffee grounds trapped in coffee tank
dispensing mechanism under seal in
coffee tank. See “Clean Coffee Grounds or
Foreign Matter from Tank” on page 10.
• Ensure seal is fully seated for a proper seal (see
page 10).
• Seal is worn. Replace with a new seal.
• Coffeemaker needs cleaning. See page 9.
• Coffee ground other than automatic drip.
• Coffee-to-water ratio unbalanced.
Adjust for personal preference.
• Poor water quality (use filtered or bottled water
to make coffee).
• Mineral deposits have built up. Clean the
coffeemaker following Cleaning Instructions.
• Water reservoir is empty.
• Unit is unplugged.
• Power outage.
• Coffeemaker needs cleaning. Clean the
coffeemaker at least every 30 days to maintain
proper performance.
• Excessive amounts of coffee.
• Coffee ground too finely (not automatic
drip grind).
• More than one paper filter in basket.
• Poor quality paper filter.
• Wrong size paper filter.
Questions?
You can call us toll free at
1-800-851-8900 in US
1-800-267-2826 in Canada
To Install Seal:
1. Press lever on bottom of coffee tank.
2. Align opening of seal over post.
Press seal over the post until it slides
down the post and is seated into
position. Seal must be flush with
bottom of tank.
TEST NEW SEAL: Always test the cof-
fee tank for drips or leaks. Fill coffee
tank with water and hold tank over
sink. If coffee tank drips or leaks,
repeat the steps above. If tank contin-
ues to drip or leak water from coffee
tank, call us for more help.
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