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PROBLEM
Weak coffee.
Coffee overflows from
brew basket, travel mug,
or regular mug.
Coffee tastes bad.
PROBABLE CAUSE
• Not enough ground coffee used. If using pods, make sure the pod(s) are centered in the pod
basket and/or brew basket and use two pods for stronger coffee. See “How to Use Single-Serve
Side.”
• Excessive amount of water in single-serve reservoir. Use travel mug or mug into which coffee
will be brewed to fill reservoir. Use slightly less grounds when brewing decaffeinated or flavored
coffees. Set coffee grinder to automatic drip grind.
• Coffeemaker needs cleaning.
• Coffee ground too coarsely or too finely. Set coffee grinder to automatic drip grind.
• Poor coffee quality and freshness.
• Poor water quality (use filtered or bottled water).
Troubleshooting (Single-Serve Side)
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