Filter
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Troubleshooting
POTENTIAL PROBLEM
Filter basket overflows
or coffee brews slowly.
Coffee tastes bad.
Coffee not brewing/
unit will not turn on.
Longer than normal
brew time.
PROBABLE CAUSE/SOLUTION
• Excessive amounts of coffee. One level table-
spoon of ground coffee per cup is recommended.
• Coffee ground too finely (not automatic drip
grind).
• Carafe not securely placed on Keep-Hot Plate.
• Carafe removed during brewing for more than
20 seconds and not placed securely back on
Keep-Hot plate.
• Coffeemaker needs cleaning.
• Coffee grounds between paper filter and filter
basket.
• Paper filter not open and in proper position.
• Rinse filter basket before inserting paper filter so
the edges will remain pressed against the sides
of the basket.
• Poor quality paper filter.
• Coffeemaker needs cleaning.
• Coffee ground other than automatic drip.
• Coffee-to-water ratio unbalanced. Adjust for
personal preference.
• Poor coffee quality and freshness.
• Poor water quality (use filtered or bottled water).
• Water reservoir is empty.
• Unit is unplugged.
• Power outage.
• Power surge. Unplug then plug the unit back in.
• Clock requires reset after power outage.
• The Auto Shutoff feature turns coffeemaker off
after two hours. Turn coffeemaker off and back
on to brew additional pots of coffee. See “How
to Make Coffee” for additional infomation.
• Mineral deposits can build up in the pump of
your coffeemaker. Periodic cleaning of the inside
of the unit is recommended. More frequent
cleaning may be necessary, depending on the
hardness of your water. See “Cleaning” for more
information.
NOTE: Do not disassemble the unit.
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