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Customer Service
If you have a question about your toaster oven, call our
toll-free customer service number. Before calling, please note
the model, type, and series numbers and fill in that information
below. These numbers can be found on the bottom of your
toaster oven. This information will help us answer your question
much more quickly.
MODEL:_____________ TYPE:_____________ SERIES: ______________
Some foods burn and some are not done.
Use the oven rack position to center food in the oven. Adjust
the oven temperature or cooking time for best results with your
recipes.
The oven beeps.
After two hours the oven will automatically shut off, but the
Indicator Light will stay on. A beep will sound every two
minutes until the ON/OFF Control Dial is turned to OFF or the
oven is unplugged. To reset and continue cooking, turn
ON/OFF Control Dial to OFF then reset at desired temperature.
The toaster oven will not heat.
Check to make sure the electrical outlet is working and the oven
is plugged in. Next turn the ON/OFF Control Dial to 350°F. The
Indicator Light should now be lit.
The toaster oven will not toast.
Check to make sure the outlet is working and the oven is
plugged in.
1. Set ON/OFF Control Dial to OFF.
2. Select toast color.
3. Push down the Toast Lever.
The Indicator Light should now be lit. The oven will not toast
unless ON/OFF Control Dial is set on OFF.
Moisture forms on the inside of the oven door when toasting.
This is normal when toasting in a toaster oven. Moisture is
slower to escape from the toaster oven than from a toaster.
The amount of moisture will differ between fresh bread, bagels,
and frozen pastry.
An odor and smoke comes from the toaster oven.
Smoke and odor is normal during the first use of most heating
appliances. This will not be present after the initial heating period.
The Indicator Light stays on.
Turn ON/OFF Control Dial to OFF and make sure Toast Lever is
in up position. If light stays on, unplug unit and call our toll-free
customer service number for information on examination, repair
or electrical or mechanical adjustment. Do not continue to use
your toaster oven.
Troubleshooting