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Troubleshooting
POTENTIAL PROBLEM
Leaks from dispenser.
Coffee tastes bad.
Coffee not brewing/
unit will not turn on.
Coffee brews slowly/
coffee stops brewing
before brew cycle is
completed/switch light
blinking during brew cycle.
PROBABLE CAUSE
• Coffee grounds trapped in coffee tank
dispensing mechanism under ring in
coffee tank. See “To Clean Coffee Grounds
from Tank” on page 10.
• Ensure seal is fully seated for a proper seal (see
page 7).
• Coffeemaker needs cleaning. See page 9.
• Coffee ground other than automatic drip.
See page 5.
• Coffee-to-water ratio unbalanced. See page 5.
Adjust for personal preference.
• Poor water quality (use filtered or bottled water
to make coffee).
• Clock model requires pressing Auto ON/OFF
button twice. Light should glow.
• Mineral deposits have built up. Clean the
coffeemaker following Cleaning Instructions.
• Water reservoir is empty.
• Unit is unplugged.
• Power outage.
• Power surge. Unplug then plug the unit back in.
• Clock blinking in program mode. Press PROG
once then press ON/OFF until indicator light
glows.
• Clock model requires reset after power outage.
• Coffeemaker needs cleaning. Clean the
coffeemaker at least every 30 days to maintain
proper performance.
• Excessive amounts of coffee.
• Coffee ground too finely (not automatic
drip grind).
• More than one paper filter in basket.
• Poor quality paper filter.
Questions?
You can call us toll free at
1-800-851-8900 in US
1-800-267-2826 in Canada
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