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Problem . . . Solution . . .
Blender fails to start
or stops while it is
running and cannot
be restarted
• Check to see if unit is securely plugged into an electric outlet.
• Check to see if the integrated circuit breaker has tripped and reset it, if needed.
• Check to see if the fuse for the electric outlet has blown or if a circuit breaker
has tripped.
• If the motor stops during operation due to overheating, unplug and allow the unit
to cool down for 15 minutes. Plug unit back after 15 minutes to resume normal
operation.
Ingredients will not mix
properly
• Check to see if enough liquid has been added to the ingredients. Mixture should
be fluid and free-running at all times.
• Solid pieces are too large. Pieces should not exceed 1" cubes.
• Container is too full. Do not fill past highest graduation marking.
• Cutter unit blades are not sharp or are damaged. Inspect container and cutter
assembly daily. Replace cutter assembly at least annually or if cutter assembly
appears worn or damaged.
• Check to see if cutter assembly is installed properly.
• Select speed to create a fluid blend.
Troubleshooting Guide
Product Warranty
Hamilton Beach/Proctor-Silex, Inc.
Commercial Technical Service
261 Yadkin Road
Southern Pines, NC 28387
This Warranty supercedes all other Product Warranties
LIMITED WARRANTY
This product is warranted to be free from defects in material and workmanship for a period of two (2) years from the
date of original purchase, except as noted below. During this period, we will repair or replace this product, at our option.
THE FOREGOING WARRANTY IS IN LIEU OF ANY OTHER WARRANTY OR CONDITION, WHETHER EXPRESS OR
IMPLIED, WRITTEN OR ORAL INCLUDING WITHOUT LIMITATION ANY STATUTORY WARRANTY OR CONDITION
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ANY LIABILITY IS EXPRESSLY LIMITED
TO AN AMOUNT EQUAL TO THE PURCHASE PRICE PAID, AND ALL CLAIMS FOR SPECIAL, INCIDENTAL AND
CONSEQUENTIAL DAMAGES ARE HEREBY EXCLUDED.
There is no warranty with respect to parts subject to wear, including without limitation: motor brushes, container and
cutter assembly, clutches, bristle brushes, funnel, stainless steel cup, agitators, carafes, etc. This warranty extends only
to the original purchaser and does not include any condition resulting from abuse, misuse, neglect, unauthorized repair,
or use not in conformity with the printed directions. Always use this product in accordance with the printed directions.
This warranty gives you specific legal rights and you may also have other legal rights which vary from state to state, or
province to province. Some states do not allow limitations on implied warranties or special, incidental or consequential
damages, so the foregoing limitations may not apply to you.
If you have a claim under this warranty please contact our TECHNICAL SERVICE DEPARTMENT at 1-866-285-1087
or 910-693-4277. (For faster service please have model, series, and type numbers ready for operator to assist you.)
Reasonable proof of date of purchase must be presented; otherwise the effective date of the warranty will be based
upon the date of manufacture plus ninety (90) days. You are responsible for paying shipping and handling charges to
return the product to us.