8
Troubleshooting
POTENTIAL PROBLEM
Filter basket overflows
or coffee brews slowly.
Coffee tastes bad.
Coffee not brewing/
unit will not turn on.
PROBABLE CAUSE/SOLUTION
• Excessive amounts of coffee.
• Coffee ground too finely (not automatic drip
grind).
• Carafe not securely placed on Keep-Hot Plate.
• Carafe removed during brewing for more than
20 seconds and not placed securely back on
Keep-Hot plate.
• Coffeemaker needs cleaning.
• Coffee grounds between paper filter and filter
basket.
• Paper filter not open and in proper position.
• Press the seamed edges of paper filter before
inserting into basket.
• Rinse filter basket before inserting paper filter so
the edges will remain pressed against the sides
of the basket.
• Poor quality paper filter.
• Coffeemaker needs cleaning.
• Coffee ground other than automatic drip.
• Coffee-to-water ratio unbalanced. Adjust for
personal preference.
• Poor coffee quality and freshness.
• Poor water quality (use filtered or bottled water).
• Water reservoir is empty.
• Unit is unplugged.
• Power outage.
• Power surge. Unplug then plug the unit back in.
• Clock requires reset after power outage.
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