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2. Water tank (Water dispensor model only)
The refrigerator does
not get cold at all.
The refrigerator does
not get cold enough.
Food in the refrigerator
compartment freezes.
Dew appears.
The inside is smelling.
Sound is noisy.
Outside
Inside
Is the refrigerator plugged in properly?
Check the fuse box for blown fuse or tripped circuit breaker.
Is the refrigerator placed in the direct sunlight?
Is the refrigerator placed near heat source?
Is the temperature control dial set to “MIN”?
Has anything hot been placed in the refrigerator?
Is too much food stored?
Is the cold air vent blocked with food?
Is the door being opened and closed too frequently?
Is the door being slightly open?
Is the temperature control dial set to “MAX”?
Do you place the high moisture food and vegetables at the inner part of the shelf nearby
the cold air vent? They will be frozen if being placed nearby the cold air vent.
Please wipe it up with dry cloth and please check the details below.
Is the door closed firmly?
Is the door being opened and closed too frequently or opened for a long time?
Is it high humidity, is not it?
Do you store odor food without wrapping it?
Make sure the refrigerator is installed firmly.
Is the refrigerator touching the wall?
The surface of the
refrigerator is hot.
If a door is shut, other
doors may be opened.
The refrigerator contains the dew prevention and heat radiation pipes.
Especially the back may be heated when starting up or if the door is frequently opened and closed.
The air duct of two compartment is connected. When close one of the door, another door may be opened
by the wind pressure. This is a normal phenomenon.
The sounds like water flowing and boiling water are sound of the cooling liquid (refrigerant).
A creaking sound comes from the storage compartment. It is the sound caused by friction of the parts
due to temperature change.
Does it have any
abnormal sound?
Before you call for service , please check the following items.
This is not out of order.
BEFORE REQUIRING REPAIR (CALLING FOR SERVICE).
When the outside humidity is high, there may be dew condensation in the gasket section. Please wipe it
with dry cloth.
If a large box or magazine is placed on the refrigerator in a humid atmosphere, there may be dew
condensation. Please wipe it with dry cloth.
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