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Consumer Support Troubleshooting Tips
Installation Instructions Safety InstructionsOperating Instructions
Normal operating sounds.
The new high efficiency compressor runs faster and will have a higher pitch hum
or pulsating sound while operating.
The fan circulating air inside the freezer which keeps the temperatures
throughout.
Water dropping on the defrost heater causing a sizzling, hissing or popping
sound during the defrost cycle.
The flow of refrigerant through the freezer cooling coils sounds like boiling
water or a gurgling noise.
Cracking or popping of cooling coils caused by expansion and contraction
during defrost and refrigeration following defrost.
Water dripping as it melts from the evaporator and flows to the drain pan
during the defrost cycle.
Icemaker (on some models)
The icemaker water valve will buzz when the icemaker fills with water. If the
power switch is in the
I (on)
position it will buzz even if it has not yet been hooked
up to water. Keeping the power switch in the
I (on)
position before it is hooked
up to water can damage the icemaker. To prevent this, set the power switch to the
O (off)
position. This will stop the buzzing.
The sound of cubes dropping into the bin and water running in pipes as
icemaker refills.
Troubleshooting Tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.
Problem Possible Causes What To Do
Refrigerator does not
Refrigerator in defrost cycle. •Wait about 30 minutes for defrost cycle to end.
operate
Freezer control •Move the freezer control to a lower temperature setting.
in
0 (off)
position.
Refrigerator is unplugged. •Push the plug completely into the outlet.
The fuse is blown/circuit •Replace fuse or reset the breaker.
breaker is tripped.
Refrigerator or freezer
Temperature control not set •See
About the controls.
compartment too warm
cold enough.
Warm weather or frequent •Set the temperature control one step colder.
door openings. See
About the controls.
Door left open. •Check to see if package is holding door open.
These sounds are normal and are due mostly to highly efficient operation.
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Before you call for service…
Newer refrigerators sound different from older refrigerators. Modern refrigerators have
more features and use newer technology.
Do you hear what I hear? These sounds are normal.