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Troubleshooting
Malfunctions:
The display is completely switched off.
The motor does not start.
The display is on but it is dim.
The alarm sounds, the ALARM icon
flashes on the display, d appears on
the refrigerator display and the
refrigerator compartment light flashes.
The alarm sounds, the ALARM icon
flashes on the display and A1
appears on the freezer display.
The alarm sounds, the ALARM icon
flashes on the display and A2
appears on the freezer display.
The refrigerator and the freezer do not
cool well.
The food inside the refrigerator is
beginning to freeze.
The motor runs continuously.
The PURE WIND fan does not rotate
The appliance makes a lot of noise.
Early ending of functions
A message appears on the display
(e.g. F01)
Possible causes / Solutions:
The plug has not been inserted into the electrical socket, or not far enough
to make contact, or there is no power in the house.
The appliance comes with a motor protection control (see Start-up and use).
Pull out and reverse the plug before putting it back in the socket.
The refrigerator door has been open for more than two minutes.
Close the door of the refrigerator.
The temperature inside the freezer is too high. The freezer will maintain a
temperature of around 0°C so that the food will not refreeze, so that you
can decide whether to eat it within 24 hours or refreeze it after it has been
cooked. To silence the buzzer, press the ALARM RESET button or one of
the freezer temperature adjustment buttons, or open and close the
refrigerator door. To remove the A1 message from the display and
restore normal freezer operation, press one of the freezer temperature
adjustment buttons twice or switch the product off and on again.
The temperature of the freezer is dangerously high: the food inside must
not be eaten. To silence the buzzer, press the ALARM RESET button or
one of the freezer temperature adjustment buttons, or open and close the
refrigerator door. To remove the A2 message from the display and
restore normal freezer operation, press one of the freezer temperature
adjustment buttons twice or switch the product off and on again.
The doors do not close properly or the seals are damaged.
The doors are opened too frequently.
The temperature that has been set is too high (see Start-up and use).
The refrigerator or the freezer have been over-filled.
The temperature that has been set is too low (see Start-up and use).
The SUPER FREEZE button has been pressed (rapid freezing): the yellow
SUPER FREEZE light is on or flashing (see Description).
The door is not closed properly or is continuously opened.
The outside ambient temperature is very high.
The thickness of the frost exceeds 2-3 mm (see Maintenance).
The PURE WIND system is only activated automatically when it becomes
necessary to restore perfect operational conditions inside the refrigerator
compartment.
The appliance has not been installed on a level surface (see Installation).
The appliance has been installed between cabinets that vibrate and make noise.
The internal refrigerant makes a slight noise even when the compressor is
off. This is not a defect, it is normal.
Electrical disturbance on the network or brief interruptions of the power supply
The water discharge hole is blocked (see Maintenance).