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Troubleshooting
If the appliance does not work, before calling for Assistance (
see Assistance
), check for a solution from the
following list.
Possible causes / Solutions:
• The plug has not been inserted into the electrical socket, or not far
enough to make contact, or there is no power in the house.
• The appliance is equipped with a motor protection control system (
See
Start-up and use
).
• Pull the plug out and check it before putting it back in the socket.
• The refrigerator door has been open for more than two minutes.
The buzzer stops when the door is closed or when the RESET ALARM
button is pressed. It could also be that the correct switching-off
procedure was not followed (
see Maintenance
).
• The temperature of the freezer is too high.
The freezer will maintain a temperature of around 0°C so that the food
will not refreeze, allowing you to eat it within 24 hours or to refreeze it
after it has been cooked.
• The temperature of the freezer is dangerously high: the food inside
must not be eaten. The freezer will return to a temperature of -18°C.
To switch off the buzzer, press the RESET ALARM button. Press again
to delete the message on the display and restore normal operation.
• The Ever Fresh safety lock has intervened during prolonged use of the
vacuum pump. To restore normal operation, check the ever Fresh
system and press the Reset Alarm button twice
(see Display)
.
• Make sure that the tube at the back of the Ever Fresh shelf is
connected to the base of the refrigerator unit correctly.
• The doors do not close properly or the seals are damaged.
• The doors have been opened too frequently.
• The set temperature is too high (
see Start-up and use
).
• The refrigerator or freezer has been over-filled.
• The set temperature is too low (
see Start-up and use
).
• The SUPER COOL and/or SUPER FREEZE and/or ICE PARTY functions
have been activated.
• The door is not closed properly or has been open continuously.
• The ambient temperature outside the appliance is very high.
• The appliance has not been installed on a level surface (
see
Installation
)
.
• The appliance has been installed between cabinets that vibrate and
make noise.
• The internal refrigerant gas makes a slight noise even when the
compressor is off. This is not a defect, it is normal.
• There is electrical network disturbance or the power supply has been
interrupted briefly.
Malfunctions:
The display is off.
The motor does not start.
The display is on but it is dim.
The alarm sounds and the lamp in
the refrigerator compartment
flashes.
The alarm sounds and a message
appears on the scrolling text of the
display.
The alarm sounds and a message
appears on the scrolling text of the
display.
The alarm icon flashes, the Ever
Fresh icon switches off and a
message appears on the display.
The refrigerator and the freezer do
not cool well.
The food inside the refrigerator is
beginning to freeze.
The motor runs continuously.
The appliance makes a lot of noise.
The functions end earlier than they
should.