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Troubleshooting
If the appliance does not work, before calling for Assistance (see Assistance), check for a solution from the following list.
Malfunctions:
The green POWER indicator light
does not illuminate.
The motor does not start.
The red ALARM indicator light is
illuminated.
The red ALARM indicator light is
flashing.
The ALARM indicator light remains
illuminated constantly.
The motor runs continuously.
The appliance makes a lot of noise.
The green POWER indicator light is
flashing.
Possible causes / Solutions:
The plug has not been inserted into the electrical socket, or not far enough
to make contact, or there is no power in the house.
The appliance comes with a motor protection control (see Start-up and use).
a) The temperature in the freezer is too high. Check the quality of the food
products and dispose if necessary.
b) The temperature in the freezer has reached a dangerous level. The food
must be disposed immediately.
a/b) In both these cases the freezer will maintain a certain temperature so
that the food does not re-freeze.
To restore normal operation bring the TEMPERATURE CONTROL knob
setting to OFF and turn the appliance on again.
The door is not closed properly or has been open continuously.
The door has been opened too frequently.
The TEMPERATURE CONTROL knob is not in the correct position.
The SUPER FREEZE button has been pressed: the yellow SUPER
FREEZE indicator light is on (see Description).
The door is not closed properly or is continuously opened.
The outside ambient temperature is very high.
The appliance has not been installed on a level surface (see Installation).
The appliance has been installed between cabinets that vibrate and make
noise.
The internal refrigerant makes a slight noise even when the compressor is
off. This is not a defect, it is normal.
The appliance is not operating correctly. Contact the Technical Assistance
Centre.