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Our ConsumerServicesare designedwith your needsand wants in mind.
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WarrantyProtection
Beforeyour newapplianceleft the factory,it went
And youhavea writtenwarranty to protect you. Seethe
through rigoroustests to detect manufacturingdefects. warrantyon the back pageof this book for details.
ConvenientService
Whetheryour applianceis inor out of warranty,you’re
just a phonecallawayfrom ournationwidenetworkof
FactoryTrainedServiceprofessionals.
Simplycall our Hotpoint serviceorganization. Lookin
the White or YellowPagesof yourtelephonedirectoryfor
HOTPOINT FACTORYSERVICE,GENERAL
ELECTRIC-HOTPOINTFACTORYSERVICEor
HOTPOINT CUSTOMERCARE@SERVICE.
Servicecan normallybe scheduledat yourconvenience
and the techniciandrivesa fully-stockedparts service
truck sothat, in mostcases,the repair can becompleted
in onevisit.
We’reproud of our serviceand want youto be pleased,
but if for somereasonyou are not happywiththe service
youreceive,herearethree stepsto followfor further help.
FIRST,contact the peoplewhoservicedyourappliance.
Explainwhyyouare not pleased. In most cases,thiswill
solvethe problem.
NEXT,if youare still not pleasedwriteall the details
—includingyour phone numberto:
Manager,ConsumerRelations
Hotpoint
AppliancePark
Louisville,Kentucky40225
-FINALLY,if your problemisstill not resolved,write:
Major ApplianceConsumerAction Panel
20North WackerDrive
Chicago, Illinois60606
SeAceContracts
Fortrouble-freeservicebeyond
thewrittenwarrantyperiod.
If youprefer to budgetyourrepair expenditures
Servicecontracts let you paytoday’spricesfor
instead ofbeingsurprisedbythem, Hotpoint
servicea month, a year,or severalyears from
offersservicecontractsfor varyinglengthsof
now.And, you’ll receiveservicefrom Hotpoint
timeon all Hotpoint major appliances.Witha
trained servicetechniciansusingonlygenuine
contract, we’llkeepyour appliancein good
Hotpoint parts. If youhave anyquestionsabout
operatingconditionduringthe contract period
ServiceContracts, call TOLL-FREE
at no additional charge.
800.626.2224.(In Kentucky,call 800.292.2057.)
TheQuickFk” System
Youcansavemoneyandtime
bydoingit yourself.
For do-it-yourselferswhowouldpreferto fix
Hotpoint major appliancesthemselves.. .
Hotpoint offers anindustry first, the Quick
Fix”System.
L.
t
A program for do-it-yourselfappliancerepair,
!
the systemincludes
step-by-steprepairmanuals
for refrigerators, most non-microwaveelectric
ranges, dishwashers,and standard and large
1
capacity washersand dryers;plus
specially ~
r
packagedreplacementparts,
and technical help
withatoll-free 800
numbez.
Help forYouby Phone
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Shouldyou needhelp inthe selectionand
m
purchaseof newappliances,or have questions —
about the operationof the Hotpoint appliances
younow own—orhave
anyother questions
~
about Hotpoint consumerproductsor services,
TheGE AnswerCentdf
—
youareonlya TOLL-FREEcallaway.
800.626.2000
The GE AnswerCenterTMconsumer
information serviceis open24hours a day,
sevendaysa week.
Our staff of experts stands readyto assistyou
anytime.
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