Filter
Top Products
a
+
Consumer Sertices
Our ConsumerServicesare designedwith your needs and wants in mind.
—
WarrantyProtection
Beforeyournewapplianceleft the factory,it went
And youhavea writtenwarrantyto protect you. Seethe
through rigoroustests to detect manufacturingdefects.
warrantyon the back pageof this bookfor details.
ConvenientService
Whetheryourapplianceis in or out of warranty,you’re
just a phonecallawayfrom our nationwidenetworkof
FactoryTrainedServiceprofessionals.
Simplycallour Hotpoint serviceorganization. Look in
the White or YellowPagesof yourtelephonedirectoryfor
HOTPOINT FACTORYSERVICE,GENERAL
ELECTRIC-HOTPOINT FACTORYSERVICEor
HOTPOINT CUSTOMERCARE” SERVICE.
Servicecan normallybe scheduledat yourconvenience
and the techniciandrivesa fully-stockedparts service
truck so that, inmost cases, the repair can be completed
in one visit.
We’reproud of our serviceand want youto be pleased,
but if for somereasonyou are not happywiththe service
youreceive,hereare three stepsto followfor further help.
FIRST,contact the peoplewhoservicedyourappliance.
Explainwhyyouare not pleased.In most cases,this will
solvethe problem.
NEXT,if you are still not pleasedwriteall the details
—includingyourphonenumberto:
Manager,ConsumerRelations
Hotpoint
AppliancePark
Louisville,Kentucky40225
FINALLY,ifyourproblemis stillnot resolved,write:
Major ApplianceConsumerActionPanel
20North WackerDrive
Chicago, Illinois60606
ServiceContrac@
Fortrouble-freeservicebeyond
thewrittenwarrantyperiod.
If you prefer to budgetyourrepair expenditures
instead of beingsurprisedbythem, Hotpojnt
offers servicecontracts for varyingIengthsof
time on all Hotpoint major appliances. With a
contract, we’llkeepyour appliancein good
operating condition duringthe contract period
at no additional charge.
,
Servicecontractslet youpaytoday’spricesfor
servicea month, a year,or severalyearsfrom
now.And, you’llreceiveservicefrom Hotpoint
trained servicetechniciansusingonlygenuine
Hotpoint parts. If youhaveany questionsabout
ServiceContracts, call TOLL-FREE
800.626.2224.(In Kentucky,call800.292.2057.)
The QuickFix”System
Youcansavemoneyandtime
by doingit yourself.
For do-it-yourse!ferswhowouldprefer to fix
Hotpoint major appliancesthemselves...
Hotpoint offersan industryfirst, the Quick
Fix@System.
A program for do-it-yourselfappliancerepair,
the systemincludes
step-by-steprepairmanuals
for refrigerators, most non-microwaveelectric
ranges,dishwashers,and standard and large
capacitywashersand dryers,plus
specially
packagedreplacementparts,
and technicalhelp
witha
tol[-free800number.
Help forYouby Phone
%.-
Shouldyou needhelpin the selectionand
The GE AnswerCenterTMconsumer
purchase of newappliances, or havequestions
information serviceis open24hours a day,
about the operation of the Hotpoint appliances
sevendaysa week.
you now own—orhave
anyother questions
Our staff of expertsstands readyto assistyou
about Hotpoint consumerproducts or services,
~
TheGE AnswerCentd;
anytime.
you are only a
TOLL-FREE call away.
800.626.2000
15