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Our ConsumerServicesare designedwith your needsand wants in mind,
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warrantyProtection
Beforeyour newapplianceleft the factory,it went And youhavea written warrantyto protect you. Seethe
throughrigoroustests to detect manufacturingdefects. warrantyon the backpageof this book for details.
Convenientservice
Whetheryour applianceisin or out of warranty,you’re
just a phone call awayfrom our nationwidenetworkof
FactoryTrainedServiceprofessionals.
Simplycall our Hotpoint serviceorganization. Look in
the Whiteor YellowPages of yourtelephonedirectoryfor
HOTPOINT FACTORYSERVICE, GENERAL
ELECTRIC-HOTPOINT FACTORYSERVICEor
HOTPOINT CUSTOMERCARE” SERVICE.
Servicecan normallybe scheduledat your convenience
and the techniciandrivesa fully-stockedparts service
truck sothat, inmostcases;the repair can becompleted
in onevisit.
We’reproud of ourserviceand want you to bepleased,
but if for somereasonyou are not happy withthe service
youreceive,herearethree stepsto followfor further help.
FIRST,contact the peoplewhoservicedyourappliance.
Explainwhyyouare not pleased. In mostcases,this will
solvethe problem.
NEXT,if youare stillnot pleasedwriteall the details
—includingyourphone numberto:
Manager,ConsumerRelations
Hotpoint
AppliancePark
Louisville,Kentucky40225
FINALLY,if yourproblemisstillnot resolved,write:
Major ApplianceConsumerAction Panel
20North WackerDrive
Chicago, Illinois60606
ServiceContracts
For trouble-free service beyond
the written warrantyperiod.
If youprefer to budgetyour repairexpenditures
insteadof beingsurprisedbythem, Hotpoint
offersservicecontracts for varyinglengthsof
time on all Hotpoint major appliances.With a
contract, we’llkeepyour appliancein good
operatingconditionduring the contract period
at no additional charge.
Servicecontracts let youpay today’spricesfor
servicea month, a year,or severalyearsfrom
now.And, you’llreceiveservicefrom Hotpoint
trained servicetechniciansusingonlygenuine
Hotpoint parts. If youhaveany questionsabout
ServiceContracts, call TOLL-FREE
800.626.2224.(In Kentucky,call800.292.2057.)
The QuickFh” system
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,....
You cansavemoneyand
time
r
by doing it yoursel~.
For do-it-yourselfcrswho wouldprefer to fix
Hotpoint major appliancesthemselves...
Hotpoint offers an industry first, the Quick ‘
Fix”System.
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f
A program for do-it-yourselfappliancerepair,
the systemincludes
step-by-steprepairmanuals
for refrigerators, most non-microwaveelectric
ranges,dishwashers,and standard and large
capacitywashersand dryers, plus
specially
r
packagedreplacementparts,
and technicalhelp
witha
to[l:free800numbe~
Help forYouby Phone
-—.
Shouldyouneed helpin the selectionand
The GEAnswerCenterTMconsumer
purchaseof newappliances, or havequestions
information serviceisopen 24hours a day,
about the operationof the Hotpoint appliances
sevendaysa week.
younowown—orhave
anyother questions
Our staff of expertsstands readyto assistyou
about Hotpoint consumerproducts or services,
~
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The GE AnswerCent/#
anytime.
youare onlya TOLL-FREEcall away.
800.626.2000
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