Hotpoint HOTPOINT REFRIGERATOR/FREEZER COMBINATION Refrigerator User Manual


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PLEASE PHONE US TO REGISTER YOUR APPLIANCE AND ACTIVATE YOUR 5 YEAR PARTS GUARANTEE ON 08448 24 24 24
PLEASE PHONE US TO REGISTER YOUR APPLIANCE AND ACTIVATE YOUR 5 YEAR PARTS GUARANTEE ON 08448 24 24 24
Troubleshooting
If the appliance does not work, before calling for Assistance (see Assistance), check for a solution from the following list.
Malfunctions:
The internal light does not illuminate.
The refrigerator and the freezer do not
cool well.
The food inside the refrigerator is
beginning to freeze.
The motor runs continuously.
The appliance makes a lot of noise.
There is water at the bottom of the
refrigerator.
The back wall of the refrigator unit is
covered in frost or droplets of water
Possible causes / Solutions:
• Theplughasnotbeeninsertedintotheelectricalsocket,ornotfar
enough to make contact, or there is no power in the house.
• Thedoorsdonotcloseproperlyorthesealsaredamaged.
• Thedoorsareopenedtoofrequently.
• TheTEMPERATUREADJUSTMENTknobisnotinthecorrectposition
• Therefrigeratororthefreezerhavebeenover-filled.
• TheTEMPERATUREADJUSTMENTknobisnotinthecorrectposition.
• Thefoodisincontactwiththebackinsidewalloftherefrigerator.
• Thedoorisnotclosedproperlyoriscontinuouslyopened.
• Theoutsideambienttemperatureisveryhigh.
• Thethicknessofthefrostexceeds2-3mm(seeMaintenance).
• Theappliancehasnotbeeninstalledonalevelsurface(see
Installation).
• Theappliancehasbeeninstalledbetweencabinetsthatvibrateand
make noise.
•Theinternalrefrigerantmakesaslightnoiseevenwhenthe
compressor is off. This is not a defect, it is normal.
• Thewaterdischargeholeisblocked(seeMaintenance).
• Thisshowstheapplianceisoperatingnormally.
Donít forget should our advice fail to resolve the problem with your appliance please call us on 08448 224 224 to
arrange an engineer visit. Or visit www.hotpointservice.co.uk
Product failures are fully covered by your 12 months parts and labour guarantee. However, if we attend and there
is no product failure or the failure has been caused by damage, misuse or by incorrect installation, charges will
apply.
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